Resolved -
We have implemented a mitigation that has significantly improved system performance, and early indicators show that the issue affecting document submissions and related features has been resolved.
Our team continues to monitor the system closely in collaboration with Azure to ensure that performance remains stable and no further issues arise.
We will continue to observe the platform over the coming hours and will provide a final confirmation once we are fully confident the situation is resolved.
Thank you for your patience and understanding.
Mar 25, 11:05 UTC
Investigating -
We are currently experiencing intermittent issues with one of our services, which is affecting document submissions and other features in the system. You may encounter occasional errors when using certain parts of the system.
Our team is working closely with Azure to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as soon as the situation is resolved.
Thank you for your understanding.
Mar 25, 09:24 UTC