Resolved -
We are pleased to confirm this incident is now fully resolved. We were able to see our service returning to normal service levels at approx. 20:30 UTC yesterday evening, with Microsoft confirming full resolution of the incident at 00:05 UTC.
Please note that any scheduled or queued tasks due to run during the outage would have failed. Our engineers have re-run all affected tasks within iplicit.
However, any API calls made to or from external systems are outside our control and may need to be reprocessed by your API provider.
Oct 30, 08:23 UTC
Monitoring -
We are pleased to confirm that the earlier service disruption has been resolved.
The issue was traced to a wider Microsoft Azure outage, which Microsoft has now fixed. All our services are operating normally.
We apologise for the disruption. If you continue to experience any problems, please try clearing your browser cache or contact our support team. Thank you for your patience.
Oct 29, 21:06 UTC
Update -
Our services are currently impacted by a major, widespread outage on the Microsoft Azure platform.
This is a global incident, and Microsoft has confirmed they are investigating issues with core services, including the Azure Portal and Azure Front Door, which are essential to iplicit's operation.
What this means for you:
- You may be unable to log in or access the iplicit application.
- This is a platform-level issue outside of our direct control.
Microsoft status page: https://azure.status.microsoft/en-us/status
Our entire team is actively monitoring the situation with the highest priority. We are tracking Microsoft's investigation and will be working to restore full service the moment their platform is stable.
We sincerely apologise for the disruption this is causing to your business.
Oct 29, 16:40 UTC
Investigating -
We're sorry to say we are currently experiencing some intermittent service availability issues due to a Microsoft Azure incident. At the moment, some customers may be unable to access iplicit. Our team are attempting to log this with Microsoft and we are monitoring the situation closely. Meanwhile, you can check our status page for live updates.
We'll be in touch when the issue has been resolved and service restored. Our deepest apologies for this service interruption.
Oct 29, 16:12 UTC