Resolved -
Following a period of monitoring we are happy to confirm this incident is resolved as of 16.21 yesterday.
Mar 12, 08:58 UTC
Update -
We are happy to confirm that the backlog has now cleared as of 16.21 and service appears to have returned to normal levels. We will continue to monitor for a period before closing this incident.
Mar 11, 16:39 UTC
Monitoring -
Our mitigations appear to have been effective. New items are now processing as expected, and the service is on its way back to normal. We’re currently working through the backlog, and you should see items clearing steadily.
We’ll continue to monitor performance closely and will provide another update if anything changes.
Mar 11, 15:43 UTC
Identified -
We have identified the issue and our engineering team are actively working on mitigating the impact.
Mar 11, 14:45 UTC
Investigating -
Our engineering team are currently investigating reports of performance issues, some users maybe experiencing delays when posting or general slowness within iplicit.
Please accept our apologies for this disruption, further updates to follow.
Mar 11, 13:55 UTC