Over the last week, we have been addressing intermittent performance spikes impacting our services. Generally, the overall system performance has remained good; however, these periodic spikes have affected a limited number of customers. Our technical team is actively working to identify and mitigate the underlying causes. We appreciate your patience and understanding as we strive to maintain and enhance the stability of our services.
Posted Apr 25, 2024 - 14:44 UTC
Monitoring
System performance has been restored, with no excessive delays in processing currently observed. This improvement follows a rebalancing of resource allocations. We will continue to closely monitor performance to ensure stability remains consistent.
Posted Apr 18, 2024 - 14:22 UTC
Investigating
We are currently experiencing intermittent reporting timeouts that may impact access to reports. Our team is actively investigating the issue to restore functionality as swiftly as possible